Support
Questions about Dreams, a purchase or your data? Most answers are below. Otherwise write to us and a person will reply.
Contact
Email nikolaystrikhar@gmail.com. Tell us your device and app version and we can help faster.
Common questions
Is my dream journal private?
Your journal is stored on your phone. Only the text of a dream you send for interpretation leaves the device, to be interpreted, and it is not kept by us. Details are in the privacy policy.
What should I leave out of a dream I send?
You can write freely, but there is no need to include full names, addresses or health details. The interpretation works just as well without them.
How do I restore a purchase?
Open Settings in the app and tap Restore purchases, signed in with the Apple ID or Google account you bought with.
How do I cancel the subscription?
On iPhone: Settings app, tap your name, then Subscriptions, then Dreams. On Android: Google Play, tap your profile, then Payments and subscriptions, then Subscriptions. Cancel at least 24 hours before the renewal date.
How do I get a refund?
Apple and Google handle all payments, so refunds go through them: on iPhone open reportaproblem.apple.com; on Android, request it in Google Play under Payments and subscriptions, Budget and history.
How do I delete my data?
Deleting the app deletes everything it stored on your device. For anything else we may hold, write to nikolaystrikhar@gmail.com. The full picture is in the privacy policy.